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Job Post Information* : Posted Date 3 weeks ago(3/5/2024 8:57 AM)
- Direct Air is looking to add Dispatchers to our GROWING TEAM! If you like to stay busy, know how to prioritize, and you work well in a high-volume atmosphere, this could be the right fit for you! The successful candidate will be a self-starter and have a goal-oriented mindset. This position handles getting technicians out to customers' homes quickly and efficiently along with scheduling appointments.   Why join THIS team? - Flexible Hours/ Friendly Work Environment - Robust benefits package; health, dental, vision insurance, prescription - Paid life insurance - Matching 401K - Paid Training - Paid Time off - Weekly pay - Career Advancement opportunities - Paid Holidays -   What YOU will do: · Commitment to excellence in customer service and satisfaction with all Direct Air customers · Representation of Direct Air in a professional manner during customer service interactions · Initiate and maintain constant professional communication with customers and vendors throughout the service or repair process · Create and maintain daily schedule for assigned service technicians · Review work orders daily and ensure completion, schedule any needed follow ups, enter notes in customer records and close out the work order in the system · Update call logs after each phone call · Assist other dispatchers with challenges they may be experiencing · Build and create accurate estimates based on technicians’ notes · Track estimates from initiation to completion of the project, resolve any issues impeding progress · Adjust daily work schedule with proper technicians for emergency situations as they occur   What you NEED: · Knowledge of South Florida geography  · Preferred Service Titan operating software experience Not required · Preferred working knowledge of Microsoft office Not required · Ability to thrive in fast-paced environments and remain flexible to changing needs · Excellent problem-solving, client-facing and conflict resolution skills · Solid organizational skills, including multitasking, time-management and ability to prioritize; detail oriented and meticulous · Previous experience in scheduling and dispatching in a home improvement, service or construction setting · Excellent written and verbal communication skills with customers and co-workers · Logistically sound scheduling experience · Must be very well organized and have the ability to delegate and assign jobs appropriately.  
ID
2024-6490
Category
Customer Service/Support
Job Post Information* : Posted Date 3 months ago(1/11/2024 12:15 PM)
Direct Air is looking to add Lead Generators/Brand Ambassadors to our GROWING TEAM! The ideal candidate will have experience in either Lead Generation or consumer Sales. You must be high spirited, skilled in your craft and willing to stand on your feet for an extended period of time. What you need: - Strong communication skills - Great customer service skills - Dependable Transportation - Self-motivated Why join THIS team? - Extremely Flexible Work Schedule - Full Time & Part Time options - Saturday/Sunday a must - Amazing Work Environment - Paid Training Provided What YOU will do: Work in various Costco stores to generate leads/appointments with customers, to represent Direct Air. A successful candidate will be a self-starter and have a goal-oriented mindset. · Interact with customers · Talk about Heating, Air Conditioning, and Indoor Air Quality · Introduce “Lennox/Carrier/Trane HVAC Equipment” to customers · Discuss replacing Home Heating – A/C Systems · Discuss Air Filtration and Humidity Control Systems · Schedule appointments for “ In-Home Consultation”    
ID
2024-5612
Category
Sales
Job Post Information* : Posted Date 3 months ago(12/20/2023 8:54 PM)
Direct AC is seeking self-motivated individual with a positive attitude to join our growing and dedicated HVAC Service team to help deliver great service to customers at nights, weekends, or both.   What we OFFER you! - Full-Time - Year-Round work - Birthday Pay - PTO after 90 days - Parental Leave - Paid Training - Weekly pay - 7 Paid Holidays - Employee Relief Fund and PTO Gifting - Education & Tuition Assistance - Fully stocked company vehicle, gas card, cell phone, tablet, and uniform - Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more - Employee Discounts - Employee Referral Bonus - Career growth opportunity What you will DO: - Clean, adjust and repair HVAC systems- air handling units, duct work, vents, condensation drainage. - Troubleshoot HVAC systems and equipment to diagnose. - Perform emergency repairs promptly and efficiently on HVAC systems. - Ensure compliance with appliance standards and with Occupational Health and Safety Act - Track HVAC repairs and work completed in trade software, Service Titan. - Engage with customers/clients to inform them of issues, solutions and outcomes; recommend products and services for optimal system performance. What you NEED: - Minimum 2 years as an HVAC Service Technician - Must have EPA 608 Universal - Valid US Driver’s License with a satisfactory driving record - Willingness to submit to a pre-employment drug test and background check - Good work ethic and willingness to learn new methods. - Physical dexterity
ID
2023-5301
Category
HVAC