Pedro was timely, effective with his repair and a pleasure. I loved the text message system before the appointment. Great service.
Called Direct Air and their Tech Pedro was at my house with Wiiliam within a few hours. They were quite professional and polite. They were thorough in unplugging a clog and doing enough so I could have air and until full service could be scheduled for the next day. The following day, Andrew was the Tech along with David. Again very polite and professional, working hard to clean the unit and coils. They explained in detail everything done. The Techs each called to advise they were on their way and a pic was sent for ease of confirmation. Direct Air's employees exceeded expectations and I would definitely refer them. Thank you to the gentlemen who serviced my unit and Direct Air.
I have been using Direct Air for years. They show up on time and are polite and professional and do good work. I hope they continue to stay in business in South Florida for a long time!
During the late morning hours, our 3 1/2 ton unit stopped cooling, and eventually would not turn on. When I called Direct Air, I was told a technician could come out within a several of hours, which is what happened. When Manfred Oliva arrived, he quickly diagnosed the problem; the water pump needed replacing. After performing a nitrogen flush and flushing the drain lines, the broken water pump was replaced, and the unit was once again fully working. I'm very satisfied with the quick, professional service provided by Direct Air.
Amazing company with incredible service and amazing techs. Wilbert came out for a service call and was amazing honest and friendly kept me informed every step of way. We purchased a whole new system and it was installed by Alex and another tech named Alex, both were amazing knowledgeable and a pleasure to work with took their time and explained everything that was being done. I will recommend to everyone I know and will be a customer for life
Both the technician and the crew that came out later to install a new AC were very professional. They did a great job. Will recommend them to all friends.
Friendly. Knowledgeable. Bilingual. Clean. Explained everything in great detail. Focused. Patient.
Excellent service! Joe was very kind and informative. Great service.
Very knowledgeable, quick and efficient.
Just fill out the form and you'll be prompted to record a video of the issues you are facing — no app necessary, and you won't need to meet with someone in your home.