Direct Air arrived on time to give me a quote; service was polite and professional. Quoted price was significantly higher than a couple of smaller providers gave me, but since I was replacing the unit as a result of vandalism perpetrated by one such provider, I was willing to pay up for a more reputable firm. Direct Air said they could do the work a few days after the quote. They showed up on time, again polite and professional, and got the job done in about an hour more than anticipated. The space for the air handler was very small and required expansion to fit the machine. The company sent over a carpenter who spent a day and a half doing an excellent job of rebuilding the closet. Highly recommended.

My first contact was for an emergency repair and the technician arrived on time, then diagnosed and repaired the problem quickly. I have since used them for routine maintenance and have always been pleased that they take the time to explain what they are doing and why. I plan to keep them for all A/C work on my house.

A GREAT EXPERIENCE!!! And a great product !! Professional, courteous and extremely knowledgable technicians that make the difference and gives an edge above the competition. 24/7 coverage and they do answer your call. The decrease in my electric bill almost completely pays for the monthly payments, and I have a more powerful unit that cools unbelievably! I highly recommend this company, and want to give special thanks to all of the people who made this possible.....Juan, Wil, Arturo, Craig, Estevan, and Jose. THANK YOU!

Carlos was the technician arrived on time to give me a quote and service my A/C unit, he was polite and professional. The cost for the A/C cleaning was a little higher than I expected, however I would highly recommend this company and Carlos.

The technician (Pedro) showed up on time and found the problem quickly. Our unit need to have its coils cleaned. Pedro also found out that our outside units needed to have the pipes insulated. It took a couple of hours and the unit worked great afterwards.

Best AC service I have ever had. Jose sent Carlos Estevez out to me on emergency basis to evaluate a problem I have had since Aug 11. They we able to identify issues through conversation with Amana tech support. Got AC going again but were unable to correct problems since not an Amana dealer. They they gave me names and phone numbers of competitors who were Amana dealers so I could proceed. Both Jose and Carlos had best attitudes and professional of any AC guys I have ever worked with. Direct Air deserves more than an A. They are the best I have ever encountered!!!!!