Reviews

5.0

43 reviews

Customer Satisfaction

Salvador G. 3 months ago

I'm very happy extending this review about DirectAir. We new about them thought Costco, as a member we always get Costo's recommendation seriously and make decisions following theirs. As soon as we contacted DirectAir, they showed appreciation for the business, openly and fair we discussed our needs, the sense urgency we have, the challenges working through a very strict association rules. All aspects of their services were managed, timely, with a strict follow up, highly knowledgeable and professional. I strongly recommend using the company services and their staff.

Direct Air Conditioning, LLC replied 4 weeks ago

Thank you for your positive review and your recommendation! Our technicians and office team are well trained and proud of the work they do. We are content to hear you experienced the same. We look forward to remaining your air conditioning company for a long time to come.

Excellent Service

Jose Q. 4 months ago

I'm very impressed with Direct's AC repair service. From the dispatch/service call it was very organized and professional. They text me a picture of the technician prior to his arrival. Will Gomez, the technician, promptly call me half hour before his arrival. Will is one of the most knowledgeable AC technicians I've ever seen. He quickly troubleshoot, diagnosed, and fixed my AC's malfunction. Military discount honored! Highly recommend!

Direct Air Conditioning, LLC replied 4 weeks ago

Thank you for your recommendation and 5-Star rating! Earning customer confidence is something we do not take lightly. Our team is happy to serve you and is appreciative of your recommendation.

Excellent costumer SERVICE

Alejandra B. 5 months ago

Excelente JOB

Direct Air Conditioning, LLC replied 4 weeks ago

Thank you for your positive review! We look forward to helping you again in the future.

Servive

Daisy 6 months ago

Luis villalta did an excellent job im happy with his professionalism very pleasent and explain step by step what he was doing... excellent job

Direct Air Conditioning, LLC replied 6 months ago

Than you for your comment we really appreciate it. and we are pleased to have you as a customer

Total satisfaction

Richard F. 6 months ago

Luis Tellez and David Guillen did an excellent job replacing an old part of the duct and took the time to seal other joints to ensure no future leaks. Totally satisfied.

Direct Air Conditioning, LLC replied 4 weeks ago

We are happy to hear that you are satisfied. We strive to be the best. Thank you for your business.

Excellent service

Anthony C. 6 months ago

Everything from contacting the office to service be being performed was excellent. Technician kept me well informed of everything he was doing.

Direct Air Conditioning, LLC replied 4 weeks ago

Thank you for your review! We strive to service our customers in a timely and professional manner. Keeping you and your family happy is our top priority.

Excellent service

Leida n. 6 months ago

Provided excellent service

Direct Air Conditioning, LLC replied 4 weeks ago

Thank you for your review. A satisfied customer is our goal every time.

Compressor replacement

Augustine N. 6 months ago

Great

Direct Air Conditioning, LLC replied 4 weeks ago

Thank you for your five star rating and for choosing Direct Air.

Excellent service

Vince G. 6 months ago

Hired Direct AC for a duct cleaning and sure scrubber. Super prompt with text messages informing me they were on the way. My wife suffers from allergies and we hoped improving the air quality would help. We couldn't be more pleased with the results. Excellent experience with this company, will definitely recommend.