I would highly recommend Direct AC for their service and professionalism. I called to schedule an appointment and they came out the next day. Wilbert Gomez was prompt and professional. I appreciated his honesty and advice. I made an appointment for the a/c installation a few days later. The technicians were on time, followed COVID protocols and finished the job within 5 hours. They scheduled the permit inspector for me and everything went smoothly. I’m very happy with their service.
He was faaaantastic, i would hire him again
Técnico puntual y muy profesional.
I had two technicians to service my A/C unit ,Luis and Jose , both fine and very knowledgeable techs that I would be proud to recommend to anyone. Direct A/C is a fine company with quality, and caring technicians !!! Keep up the good work and you`ll be around forever. P.S although in different times, Jose and I went to George T. Baker Technical College (1972 for me) so that automatically makes him special; A "Homey" so to speak, the good kind!!! George Early
I cannot even begin to write how amazing this company is. They did an amazing job at cleaning my whole AC duct conduct. And then, I called them on a sunday for an emergency repair and instead of coming and charge me an insane price, they helped me fixed my AC for the night until Arturo the technician could come the next day. For 1/4 of the price every other company gave me, he fixed the issue in no time and even educated me to make sure the issue would not come back. Thank you again!
Pedro was timely, effective with his repair and a pleasure. I loved the text message system before the appointment. Great service.
Called Direct Air and their Tech Pedro was at my house with Wiiliam within a few hours. They were quite professional and polite. They were thorough in unplugging a clog and doing enough so I could have air and until full service could be scheduled for the next day. The following day, Andrew was the Tech along with David. Again very polite and professional, working hard to clean the unit and coils. They explained in detail everything done. The Techs each called to advise they were on their way and a pic was sent for ease of confirmation. Direct Air's employees exceeded expectations and I would definitely refer them. Thank you to the gentlemen who serviced my unit and Direct Air.
I have been using Direct Air for years. They show up on time and are polite and professional and do good work. I hope they continue to stay in business in South Florida for a long time!
During the late morning hours, our 3 1/2 ton unit stopped cooling, and eventually would not turn on. When I called Direct Air, I was told a technician could come out within a several of hours, which is what happened. When Manfred Oliva arrived, he quickly diagnosed the problem; the water pump needed replacing. After performing a nitrogen flush and flushing the drain lines, the broken water pump was replaced, and the unit was once again fully working. I'm very satisfied with the quick, professional service provided by Direct Air.
Amazing company with incredible service and amazing techs. Wilbert came out for a service call and was amazing honest and friendly kept me informed every step of way. We purchased a whole new system and it was installed by Alex and another tech named Alex, both were amazing knowledgeable and a pleasure to work with took their time and explained everything that was being done. I will recommend to everyone I know and will be a customer for life
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