Reviews and Testimonials

See what our customers are saying about our industry leading air conditioning service. And please leave us your comments and thoughts, because we truly value your feedback!

I have to say I'm impressed! My A/C unit (handler and condenser) had to be replaced after Hurricane Irma. I called Direct A/C and spoke with Will who was extremely knowledgeable and honest. Seriously this guy will earn your trust. He provides multiple options, takes his time, makes the process easy and was available every time I called for questions which was often. I like to shop around so I had a total of 4 companies come out to my home for quotes. This company has a BBB 'A' rating which is great, but if the representative coming out to my home doesn't seem right then I go somewhere else. But based on Will's service and expertise it was an easy decision. Today was the installation, and this is where Carlos and Rob show up. Damn these guys are good. They show up on time, with a great attitude and ready to work. These guys are as good as it gets. Experienced, respectful, quality work, patient, great communicators, but most importantly they're perfectionists, which is what really matters. If even the slightest thing doesn't seem right they catch it and refuse to leave until the entire system is above code. Seriously, even after the entire system is installed and working perfectly they hang around just to make sure there aren't any issues. I had a 3.5 ton Carrier condenser and 5 ton handler installed today and it's working better than I could've imagined thanks to them. The time and energy that they put in was rare to see. No doubt that I'll recommend this company and especially these 3 guys to my family and friends. I'm not the easiest guy to please but like I said I'm impressed! Thanks Will, Carlos, and Rob.

- Frank Gomez

A GREAT EXPERIENCE!!! And a great product !! Professional, courteous and extremely knowledgable technicians that make the difference and gives an edge above the competition. 24/7 coverage and they do answer your call. The decrease in my electric bill almost completely pays for the monthly payments, and I have a more powerful unit that cools unbelievably! I highly recommend this company, and want to give special thanks to all of the people who made this possible.....Juan, Wil, Arturo, Craig, Estevan, and Jose. THANK YOU!

- Barbara Carrillo

I recently used used Direct Air Conditioning to install a Lenox A/C unit. The service was second to none. The sales rep and technicians were on time and very professional. They left my house spotless ad worked in a timely fashion to accommodate my families tight schedule.
It is with great trust that I will recommend Direct Air Conditioning to all of my family and friends!!

- Willie Fernandez

I couldn't be more pleased with your service. From our first contact with Will, who was totally efficient and knowledgeable. He was also very cordial and polite in every way. Carlos followed Will's lead the following day again with complete efficiency and courtesy in handling the required paperwork. He carefully inspected my old A/C compressor and air-handler, apprised me of the work to be done, and then left to take care of the permit from our village hall.
Carlos returned today with Lazaro. The two workmen went right to work and very smoothly completed the job. They both cleaned up any left-over odds and ends leaving the outside area and the apartment spotless. No one could ask for two more competent men on the job. Congratulations, Direct A/C, you have a truly stellar crew. Sincerely, Ted Richert

- Ted Richert

Carlos was the technician arrived on time to give me a quote and service my A/C unit, he was polite and professional. The cost for the A/C cleaning was a little higher than I expected, however I would highly recommend this company and Carlos.

- Andrea Giles

The perfect example of a professional company Ricky and. Jonathan were professional polite and did excellent job I would highly recommend this company I would like to thank Ricky for going the extra mile and attending to everyone of my needs and leaveing my home cleaner than when they arrived.A+++++++++++++ Company

- Rafael lopez

Very satisfied with the work that DirectAir technicians did in my home. All the technicians present, were very knowledgeable about what was needed for our home and worked efficiently to get the job done in a timely fashion. They even made sure to clean up after they finished. I would definitely recommend them to my family and friends.
Thank you DirectAir

- Melissa D

Best AC service I have ever had. Jose sent Carlos Estevez out to me on emergency basis to evaluate a problem I have had since Aug 11. They we able to identify issues through conversation with Amana tech support. Got AC going again but were unable to correct problems since not an Amana dealer. They they gave me names and phone numbers of competitors who were Amana dealers so I could proceed. Both Jose and Carlos had best attitudes and professional of any AC guys I have ever worked with. Direct Air deserves more than an A. They are the best I have ever encountered!!!!!

- William Roy

This is one of the best company we liket the service and product intaller are really profecional and hard working mike and luis install a sistems and they are amaizing thank to them we are really happy

- Mike perez

Just had new AC equipment installed at my property by Direct Air and I am a very satisfied customer.
The technicians, Miguel Macias and Pedro Valdes did an excellent job in the installation. They were very professional and also had a great attitude
I highly recommend them.

- Susana Lopez

Direct Air arrived on time to give me a quote; service was polite and professional. Quoted price was significantly higher than a couple of smaller providers gave me, but since I was replacing the unit as a result of vandalism perpetrated by one such provider, I was willing to pay up for a more reputable firm. Direct Air said they could do the work a few days after the quote. They showed up on time, again polite and professional, and got the job done in about an hour more than anticipated. The space for the air handler was very small and required expansion to fit the machine. The company sent over a carpenter who spent a day and a half doing an excellent job of rebuilding the closet. Highly recommended.

- Mike Desaulniers

My first contact was for an emergency repair and the technician arrived on time, then diagnosed and repaired the problem quickly. I have since used them for routine maintenance and have always been pleased that they take the time to explain what they are doing and why. I plan to keep them for all A/C work on my house.

- Joan Jewell

The technician (Pedro) showed up on time and found the problem quickly. Our unit need to have its coils cleaned. Pedro also found out that our outside units needed to have the pipes insulated. It took a couple of hours and the unit worked great afterwards.

- Carsten Howitz
 

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