I was behold amazed at the professionalism and knowledge Mr. Pedro had. I had a great experience and exceptional customer service. I am a very satisfied customer.
Charles is the ideal service man. He works fast and tells you what he is doing. He is fast but not careless. Hope he comes back in six months.
Pedro Valdez good job.
First and foremost one of the most professional air-conditioning companies I’ve dealt with I called on a Sunday and they were probably here on a Monday easily resolve the problem and very fair in price and the service rep was professional and incredibly efficient one of the best companies that I’ve dealt with in air-conditioning in Miami. Highly recommend
Very pleasant and courteous, got the job done No time wasters.
I used them before for a repair and had to have them return to replace my a/c unit. The installers, Roberto and Tatiana were great. They were on time, cleaned up after themselves and got the job done quickly. Jose does a great job of answering any questions I had and responding right away. I am extremely happy with this company.
Delightful. Honest and excellent job
Initial visit to inspect my property from the direct ac123 rep I got the full service to clean duct and install the purifier and they gave me price of $1900, instead of comparing with other similar job contractors ai decided to do the job with Direct ac123, finally technicians came to do the job and these guys were great conducting their job. After completing the job I find out they only installed one purifier instead of 2. I called the company and asked about they raised the price another $1400 for two. Just for everyone’s info don’t be fooled by these type of companies. I might be posting more social media reviews because it’s a matter of principle. I don’t see any bad reviews with this company because they may have removes
Today, a crew from Direct Air (Luis Vilalta, Jorge Hernandez, and Andrew Viguera) came to my house to perform the duct cleaning service and UV lamp installation. They did a superior job than I was expecting. Mr. Vilalta explained very clear the entire process and answered all our questions and concerns. Very professional, very knowledgeable technicians, and punctual!! I highly recommend them! We are very please with the service and the outcome of the duct cleaning. It is worth every penny!
YOUR TECHNICIAN MR. ARTURO BARRO WAS VERY PROFESSIONAL, PROVIDE ALL INFORMATION I HAVE REQUESTED, QUIETLY, CAREFULLY PROVIDED HIS SERVICE WITH HIGH QUALITY. HE WAS VERY POLITE. HIS SERVICE IS HIGHLY APPRECIATED.THANK YOU.
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