Arturro was punctual and professional, but more importantly, he was honest.
Roberto identified the problem and did everything he could to get it fixed. I know coming out on a Sunday afternoon isn't the best, but he was friendly and patient and taught me how to maintain my unit better. Thanks, Roberto.
Roberto was excellent in less than 10 min the air was up and running and told us what to do if it happened again.... will definitely use them again
I was very pleased with the technician, Pedro, who came to look at my problem. I will be using this company again in the future.
Very thorough and careful workmanship. Timely arrival
I can’t say enough positive things about my experience with Wendell and Charles! Smart, professional, trustworthy and willing to go the extra mile on a difficult job. Even the folks in the office were fantastic (not sure how to spell her name, but Cece was awesome). Direct Air has been amazing to work with.
It was excellent. Roberto came in dismantled the entire A/C unit with his assistant. Installed the the new unit in stellar time. Very professional and courteous and let’s not leave Will out of the kudos he’s answered all our questions and delivered the greatest service and highly recommended Roberto and his assistant. You have a fantastic team. We Thank you all for your service.
Today, April 25, 2019, Direct Air Technicians Luis Vilalta and Andrew Viguera performed a thorough cleaning of the air conditioning ducts at my residence. Vilalta and Viguera were very professional, courteous and knowledgeable. They explained the duct cleaning process, took great care in covering and moving furniture prior to commencing their work. They also took several before and after photographs of their work. They were well-organized and very efficient. After the work was completed, Vilalta and Viguera carefully cleaned all worked areas within the residence as well as outside. I commend both of them for their excellent work.
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