Luis provided a super service
Luis was Very responsible and knowledgeable.
I called Direct Air due to having a problem with my A/C. I was told that I might be able to get a technician from 4-8pm. The staff was very courteous. Charles, the technician called me and let me know that he was on his way to my house, shortly after 4pm. He arrived and was very helpful and patient in answering all my questions. Charles was very helpful and professional. He is very knowledgeable and represents this company very well. It was a pleasure to have met him and explain the problem with the A/C to us. We were very pleased with his service!!
This was my first time using Direct Air for A/C work and I am extremely satisfied with their service. My A/C stopped cooling the night before I called them. Their rep, Will, arrived when promised and was very thorough with his explanation of my A/C problem. I was scheduled to sweat thru another night without air, but their team of Roberto and Tatiana arrived that afternoon and stayed until almost MIDNIGHT to complete the installation. They were so professional and kept me informed on their progress. I was very impressed with Direct Air. They may not be the cheapest in the area, but you get what you pay for. Direct Air has qualified, professional technicians who provide excellent customer service.
Prompt service - efficient. Great experience.
Pedro was my serviceman and he replaced the evaporater coil and he so professional and personable. Never was bothered by my constant questions and took time to explain. He is also very neat and did a great job
Great customer service. Knowledgeable and friendly.
My ac broke down sunday morning Will came to the house and diagnosed there was a huge freon leak at the condenser and compessor blew up Unit was very old He gave me a very good price with zero percent 60 months After we ran credit they came sunday to install unit Stringly recommend them
Though we had some hick ups with the equipment, the staff, techs and even the owner work the extra mile to guarantee my satisfaction.
Contact us today to request a free, no-obligation estimate for your A/C replacement, repair, or air quality services.