I'm very impressed with Direct's AC repair service. From the dispatch/service call it was very organized and professional. They text me a picture of the technician prior to his arrival. Will Gomez, the technician, promptly call me half hour before his arrival. Will is one of the most knowledgeable AC technicians I've ever seen. He quickly troubleshoot, diagnosed, and fixed my AC's malfunction. Military discount honored! Highly recommend!

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